Field & Workshop Service Technician

miele.cz

**
Relevant state-based electrical trade certification
Strong electrical trades experience
Excellent problem-solving skills
** Miele is seeking a Field & Workshop Service Technician to join their team, focusing on high-quality repairs and customer satisfaction for premium domestic appliances. The ideal candidate will have relevant electrical certifications, strong problem-solving skills, and a commitment to quality workmanship. **

Job Summary

  • This role plays a critical part in delivering Miele's market-leading customer experience by repairing and commissioning premium domestic appliances.
  • The technician will work closely with Service, Parts, Warehouse, and Retail teams to handle high-quality repairs both in the workshop and on customer premises.
  • Candidates must possess strong problem-solving skills and a customer service mindset to effectively manage customer interactions and resolve complaints.

Matching Summary

Match Score: 75

** Miele is seeking a Field & Workshop Service Technician to join their team, focusing on high-quality repairs and customer satisfaction for premium domestic appliances. The ideal candidate will have relevant electrical certifications, strong problem-solving skills, and a commitment to quality workmanship. **

Skills & Requirements

Must-have

  • Relevant state-based electrical trade certification
  • Strong electrical trades experience
  • Excellent problem-solving skills
  • Strong attention to detail
  • Customer service mindset

Nice-to-have

  • Experience servicing domestic appliances
  • Experience preparing repair quotations
  • Familiarity with stock control systems
  • Working knowledge of service KPIs

Key Requirements

  • State-based electrical (and/or gas) trade certification
  • Strong electrical trades experience
  • Ability to work autonomously

Work Rights

Not specified

Tailored Resume

Cover Letter