​coordenador(a) De Customer Service - Uberaba/mg Ou São Paulo/sp

Mosaic

Uberaba, MG, Brazil
Post-sale customer relationship management
Customer service team leadership
Delivery schedule management
The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals

Job Summary

  • The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals.
  • Responsibilities include managing post-sale customer relationships, overseeing delivery schedules, leading the customer service team, and resolving customer complaints.
  • The company offers a comprehensive benefits package including health and dental plans, life insurance, retirement plans, and various assistance programs.

Matching Summary

The Mosaic Company values diversity, inclusion, and continuous development, offering ideal career paths for its professionals.

Skills & Requirements

Must-have

  • post-sale customer relationship management
  • customer service team leadership
  • delivery schedule management
  • customer complaint resolution
  • customer portfolio management

Nice-to-have

  • continuous development environment
  • innovation through diversity
  • strategic internal relationships

Key Requirements

  • University degree in Administration, Production Engineering or related
  • Customer service experience
  • Leadership experience (including remote leadership)
  • Sales planning and management
  • Proficiency in Microsoft Office Suite
  • Experience with SAP

Work Rights

Not specified

Tailored Resume

Cover Letter