Palvelupäällikkö

Validia

Turku, Finland
On-site
Service quality assurance
Daily operations organization
Client and stakeholder collaboration
As a Service Manager, you will be responsible for organizing the unit's daily operations and supporting their smooth running, ensuring the quality of customer services is met and monitored in cooperation with the staff

Job Summary

  • As a Service Manager, you will be responsible for organizing the unit's daily operations and supporting their smooth running, ensuring the quality of customer services is met and monitored in cooperation with the staff.
  • The role involves close cooperation with clients, staff, and various stakeholders, developing the unit's operations and staff's competence, and taking care of administrative tasks and self-monitoring.
  • Validia offers comprehensive onboarding, support from a wide colleague network and mentoring program, a work environment that supports professional growth and well-being, and extensive employment benefits.

Matching Summary

As a Service Manager, you will be responsible for organizing the unit's daily operations and supporting their smooth running, ensuring the quality of customer services is met and monitored in cooperation with the staff.

Skills & Requirements

Must-have

  • Service quality assurance
  • Daily operations organization
  • Client and stakeholder collaboration
  • Staff competence development

Nice-to-have

  • Supportive team player
  • Proactive problem solver
  • Listening and communicative
  • Customer and employee advocate

Key Requirements

  • Registered nurse or public health nurse degree
  • Valid professional license
  • Required vaccination protection
  • Criminal record extract required

Work Rights

Not specified

Tailored Resume

Cover Letter