Product Support Analyst Lead, Post Trade Processing
Fidelity National Information Services
Not specified; competitive salary + benefits menti...
5 years capital markets support experience
Level 1 and level 2 functional support
Jlpt n2 or above japanese proficiency
This role supports FIS's post-trade processing platform by partnering with global clients to ensure stable operations across multiple asset classes
Job Summary
This role supports FIS's post-trade processing platform by partnering with global clients to ensure stable operations across multiple asset classes.
The successful candidate will analyze, document, and resolve client issues related to settlement, accounting, and reconciliations while managing incidents through ticketing tools.
FIS offers a flexible work environment, professional development resources, and opportunities to volunteer within a diverse and collaborative team culture.
Matching Summary
This role supports FIS's post-trade processing platform by partnering with global clients to ensure stable operations across multiple asset classes.
Salary
Not specified; Competitive salary and benefits mentioned
Skills & Requirements
Must-have
5 years capital markets support experience
Level 1 and Level 2 functional support
JLPT N2 or above Japanese proficiency
Nice-to-have
Experience with post-trade platforms
Working knowledge of SQL, Unix, Oracle
Exposure to release support activities
Key Requirements
Minimum 5 years in capital markets middle/back-office support
Strong understanding of post-trade processing and trade lifecycle