Bilingual Mortgage Origination Customer Service Representative
Leidos
Albuquerque, NM, US
Base: $22.00 to $23.00 ph; bonus/equity: not speci...
Bilingual in english and spanish
2 years mortgage origination experience
1 year contact center experience
The role supports the US Department of Housing and Urban Development's mission to create strong, sustainable, inclusive communities through the FHA Resource Center
Job Summary
The role supports the US Department of Housing and Urban Development's mission to create strong, sustainable, inclusive communities through the FHA Resource Center.
Employees receive access to benefits on day one, including medical and dental insurance, 401K, Life, AD&D, and Voluntary Disability plans.
The position offers a Monday-Friday schedule with no weekend work, 11 paid holidays, and up to 15 days of PTO annually.
Matching Summary
The role supports the US Department of Housing and Urban Development's mission to create strong, sustainable, inclusive communities through the FHA Resource Center.
Salary
Base: $22.00 to $23.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, 401K, Life, AD&D, Voluntary Disability, PTO, 11 holidays
Skills & Requirements
Must-have
Bilingual in English and Spanish
2 years mortgage origination experience
1 year contact center experience
40 words per minute typing speed
Ability to navigate multiple computer systems
Nice-to-have
FHA knowledge or background
Omnichannel contact center experience
Strong written and verbal communication skills
Excellent time management skills
Key Requirements
High School diploma or GED certificate
Minimum 2 years mortgage origination experience
Minimum 1 year contact center experience
Public Trust Security clearance eligibility
Bilingual proficiency in English and Spanish
Work Rights
Must be eligible for Public Trust Security clearance