Customer Care Myq Community - Coordinator

Chamberlain Group

Oak Brook, IL, United States
Base: $22.88 - $37.78ph; bonus/equity: not specifi...
Hybrid
Salesforce service cloud experience
Strong project management skills
Customer care experience
Chamberlain Group is a global leader in intelligent access solutions

Job Summary

  • Chamberlain Group is a global leader in intelligent access solutions.
  • The role involves providing support for myQ subscription services and resolving customer issues.
  • Employees are encouraged to apply from diverse backgrounds and will be supported in their success.

Matching Summary

Chamberlain Group is a global leader in intelligent access solutions.

Salary

Base: $22.88 - $37.78/hr; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package and 401k contribution

Skills & Requirements

Must-have

  • Salesforce Service Cloud experience
  • Strong project management skills
  • Customer Care experience

Nice-to-have

  • Prior experience in myQ Community Support
  • Strong analytical skills
  • Proficiency in Microsoft Office Suite

Key Requirements

  • High School Diploma or GED Equivalent
  • 2+ years Customer Care experience

Work Rights

Not specified

Tailored Resume

Cover Letter