Call Center Scheduler - Family Medicine - Full Time - Days - 8hr West Covina

Emanatehealth

West Covina, CA, US
Base: $21.00 - $31.50; bonus/equity: not specified...
Multi-line telephone system experience
Customer service skills for patients
Accurate message transcription abilities
This position provides scheduling appointments at appropriate clinics while offering documentation support

Job Summary

  • This position provides scheduling appointments at appropriate clinics while offering documentation support.
  • Emanate Health was named the #1 ranked healthcare system in the United States on Glassdoor's Best Places to Work list in 2021.
  • The role requires excellent customer service skills to respond appropriately to patients, families, physicians, and agency staff.

Matching Summary

This position provides scheduling appointments at appropriate clinics while offering documentation support.

Salary

Base: $21.00 - $31.50; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Multi-line telephone system experience
  • Customer service skills for patients
  • Accurate message transcription abilities

Nice-to-have

  • Bilingual in Spanish preferred
  • Clinic experience preferred
  • Medical terminology knowledge preferred

Key Requirements

  • High School Diploma or equivalent
  • Minimum one year experience with multi-line phone systems
  • Computer skills required

Work Rights

Not specified

Tailored Resume

Cover Letter