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Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The role involves providing exceptional customer service to pet owners, managing check-ins and check-outs, and ensuring a welcoming environment for clients and their pets.
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Job Summary
We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
At Destination Pet, we’re not just another Pet/Vet care center—we’re a community that lives to elevate the love and lives of pet families.
Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.
Matching Summary
Match Score: 75
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Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location. The role involves providing exceptional customer service to pet owners, managing check-ins and check-outs, and ensuring a welcoming environment for clients and their pets.
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Salary
Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k, Pet Insurance
Skills & Requirements
Must-have
handling phones and customers
welcoming pet parents
managing check-ins and check-outs
responding to complaints
keeping the lobby clean
Nice-to-have
fluent in human and hound
juggling phones and muddy paws
charm of a customer service pro
heart of a dog mom or dad
Key Requirements
1+ year of customer service experience preferred
High school diploma or equivalent required
Availability on evenings, weekends, and holidays required