Job Summary

• The Senior Continuous Improvement / Business Process Engineer plays a key role in improving how healthcare call center and claims operations work.
• You’ll be trusted to set priorities, make decisions, and drive execution, partnering with teams across the organization and influencing outcomes without formal authority.
• At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health.

Matching Summary

Salary

Base: 111,000 - 185,000 USD / yearly; Bonus/Equity: Eligible for annual bonus plan; Benefits: Comprehensive benefits including medical, vision, dental, well-being programs, 401(k), life insurance, tuition reimbursement, 18+ days PTO, paid holidays

Skills & Requirements

Key Requirements

• Minimum 8 years experience
• High School Diploma required
• Lean and/or Six Sigma methodologies
• End-to-end process mapping skills
• Data-driven decision-maker
• Excel proficiency

Work Rights