Montclair Acura is seeking an Automotive Service Advisor to facilitate communication between customers and technicians while managing service requests and repairs. The ideal candidate should have prior service advisor or automotive technician experience, with a strong emphasis on customer service
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.
Keeping customer informed of service specials, completion times and service expenses.
Matching Summary
Match Score: 85
Montclair Acura is seeking an Automotive Service Advisor to facilitate communication between customers and technicians while managing service requests and repairs. The ideal candidate should have prior service advisor or automotive technician experience, with a strong emphasis on customer service.