Customer Banking Specialist - Cranbourne

CommBank

Cranbourne, Australia
Predetermined roster (monday, tuesday, friday 11am-4pm; saturday 9:45am-2:15pm)
Exceptional customer service delivery
Articulate financial terms clearly
Process credit product applications
CommBank seeks a Customer Banking Specialist for its Cranbourne branch, focusing on delivering exceptional customer service and financial solutions. The role requires strong communication skills and the ability to work within predetermined schedules

Job Summary

  • As the Customer Banking Specialist in our Cranbourne Branch, you will have in-depth conversations with every customer about how we can support their overall banking needs.
  • You will support customers with enquiries, maintenance on accounts and process applications for credit products, and complete Financial Health Checks to assess customers’ financial needs.
  • We are interested in hearing from people who have proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality.

Matching Summary

Match Score: 85

CommBank seeks a Customer Banking Specialist for its Cranbourne branch, focusing on delivering exceptional customer service and financial solutions. The role requires strong communication skills and the ability to work within predetermined schedules.

Skills & Requirements

Must-have

  • Exceptional customer service delivery
  • Articulate financial terms clearly
  • Process credit product applications
  • Demonstrate in-branch technology
  • Champion risk-adverse culture

Nice-to-have

  • Holistic customer solutions
  • Building a banking career
  • Improving financial wellbeing

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter