Customer Banking Specialist - Emerald

Markham Bank

Emerald, Queensland, Australia
Part-time, 35 hours per week, monday to friday, 8:45 am - 4:30 pm.
Respond to transactional banking needs
Process deposits, withdrawals, transfers
Conduct financial health checks
Markham Bank is seeking a part-time Customer Banking Specialist for their Emerald branch, focusing on delivering exceptional customer service and transactional banking solutions. The ideal candidate should have a passion for customer service and the ability to engage with clients to improve their financial wellbeing

Job Summary

  • As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
  • Working with us in RBS means you’ll positively impact our customers’ lives and be there for them when they need us.
  • With us, you’ll help customers make the right financial decisions and achieve their dreams.

Matching Summary

Match Score: 85

Markham Bank is seeking a part-time Customer Banking Specialist for their Emerald branch, focusing on delivering exceptional customer service and transactional banking solutions. The ideal candidate should have a passion for customer service and the ability to engage with clients to improve their financial wellbeing.

Skills & Requirements

Must-have

  • Respond to transactional banking needs
  • Process deposits, withdrawals, transfers
  • Conduct financial health checks
  • Assist with cash handling
  • Educate customers on digital banking
  • Follow bank processes and procedures
  • Handle customer enquiries and applications

Nice-to-have

  • Genuine passion for customer service
  • Interest in improving financial wellbeing
  • Excellent communication skills
  • Collaborative team culture
  • See the big picture for customers

Key Requirements

  • Entry-level position in Banking
  • Ability to ask the right questions
  • Refer customers to relevant team members
  • Work in a busy retail environment
  • Aboriginal &/or Torres Strait Islander people encouraged to apply

Work Rights

Not specified

Tailored Resume

Cover Letter