Manulife is looking for a Medical Tele-Interviewer who will work and collaborate within a team to ensure high quality customer service for our clients in the insurance industry is delivered
Job Summary
Manulife is looking for a Medical Tele-Interviewer who will work and collaborate within a team to ensure high quality customer service for our clients in the insurance industry is delivered.
Conducts in-depth interviews encompassing lifestyle and medical questions, to facilitate the underwriting process for clients who have applied for individual insurance (i.e.: Life Insurance, Critical Illness Insurance).
We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
Matching Summary
Manulife is looking for a Medical Tele-Interviewer who will work and collaborate within a team to ensure high quality customer service for our clients in the insurance industry is delivered.
Salary
Base: $38,175.00 CAD - $63,625.00 CAD; Bonus/Equity: Incentive programs and compensation tied to performance; Benefits: Health, dental, mental health, vision, disability, life insurance, retirement savings plans, paid time off
Skills & Requirements
Must-have
Conducts in-depth interviews
Eliciting personal and medical information
Exceptional attention to detail
Excellent organization and time management
Respects confidentiality of sensitive information
Professional and knowledgeable customer interaction
Nice-to-have
Structured training and learning opportunities
Meaningful hands-on experience
Collaborate within a team
Flexible work environment
Empowerment to learn and grow
Key Requirements
Medical knowledge, terminology, or experience required
High degree of accuracy in fast-paced environment
Excellent spelling and grammar
Excellent verbal and written communication skills
Experience providing outstanding customer service
Highly motivated and able to work independently
Bilingualism (English and French) is a strong asset