Customer Service Lead

Companion Animal Hospital

Sharon, MA, United States
Base: up to $22 ph; bonus/equity: bonus pyy opport...
Client service & communication
Patient records & technology
Leadership & supervision
This leadership role blends exceptional client service with team supervision and operational support

Job Summary

  • This leadership role blends exceptional client service with team supervision and operational support.
  • We are committed to elevating the culture within our practice while delivering the highest standard of veterinary medicine.
  • We offer a competitive compensation and benefits package including pay up to $22 per hour, bonus pay opportunities, medical, dental & vision insurance, 401(k) with matching options, paid time off, CE allowance, employee pet discounts, life insurance, and flexible scheduling options.

Matching Summary

This leadership role blends exceptional client service with team supervision and operational support.

Salary

Base: Up to $22 per hour; Bonus/Equity: Bonus pay opportunities; Benefits: Medical, Dental & Vision Insurance, 401(k) with matching options, Paid Time Off, CE Allowance, Employee Pet Discounts, Life Insurance

Skills & Requirements

Must-have

  • Client Service & Communication
  • Patient Records & Technology
  • Leadership & Supervision
  • Professional, friendly service
  • Accurate electronic medical records
  • Team supervision and operational support

Nice-to-have

  • Passionate veterinary receptionist
  • Teaching and mentoring others
  • Positivity and accountability
  • Building long-term relationships
  • Motivated, energetic, compassionate

Key Requirements

  • High school diploma (required)
  • Minimum 3 years of customer service experience
  • At least 1 year of veterinary experience
  • 1–2 years of leadership or supervisory experience (preferred)

Work Rights

Not specified

Tailored Resume

Cover Letter