Mdp Service Manager - (m3) - (tsmc Global Acct.)

Applied Materials

Tainan, Taiwan
Mdp products hands-on experience
Semiconductor industry experience
Tsmc customer support experience
Manages professional Customer Engineers in TSMC global account, and is accountable for the performance and results of a team within own job family

Job Summary

  • Manages professional Customer Engineers in TSMC global account, and is accountable for the performance and results of a team within own job family.
  • Foster strong collaboration across global CE teams (Japan/USA/Europe/Taiwan), promoting mutual respect and unified customer engagement.
  • Lead and develop CE team members through career planning, coaching, and performance feedback.

Matching Summary

Manages professional Customer Engineers in TSMC global account, and is accountable for the performance and results of a team within own job family.

Skills & Requirements

Must-have

  • MDP products hands-on experience
  • Semiconductor industry experience
  • TSMC customer support experience
  • Global CE team collaboration
  • Technical professionalism

Nice-to-have

  • Supportive work culture
  • Career development focus
  • Proactive communication
  • Continuous improvement initiatives

Key Requirements

  • Over 7 years of experience in semiconductor industry
  • At least 2 years in people management
  • Proven hands-on MDP products experience
  • Prior TSMC customer support experience
  • Bilingual English and Chinese skills

Work Rights

Not specified

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