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JLL is seeking an IFM Operations Director / Site Lead in Bristol to lead operations for a client site, emphasizing transformational leadership, client relationship management, and operational excellence. The ideal candidate will have a strong background in facilities management, particularly in client-facing roles, and will be responsible for fostering strategic partnerships while driving innovation and improvements in service delivery.
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Job Summary
This role serves as the primary client-facing representative for JLL's Integrated Facilities Management contract at the Rolls-Royce site in Bristol.
The successful candidate will lead a dynamic team to drive operational excellence while fostering strong partnerships with senior client stakeholders.
JLL offers a collaborative culture that empowers employees to shape a brighter future through world-class services and technology.
Matching Summary
Match Score: 75
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JLL is seeking an IFM Operations Director / Site Lead in Bristol to lead operations for a client site, emphasizing transformational leadership, client relationship management, and operational excellence. The ideal candidate will have a strong background in facilities management, particularly in client-facing roles, and will be responsible for fostering strategic partnerships while driving innovation and improvements in service delivery.
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Skills & Requirements
Must-have
5+ years client-facing leadership experience
IFM service delivery model expertise
Strategic client relationship management
Multi-disciplinary team leadership
Budget and financial performance management
Nice-to-have
Transformational change management skills
Strong executive presence and communication
Innovation in facility operations
Sustainability and corporate responsibility focus
Collaborative one-team culture building
Key Requirements
Bachelor's degree in Facilities Management or related field
Proven track record in IFM environments
Experience in Defence or Aerospace sectors preferred