Public Safety Telecommunicator Supervisor

Buncombe County

Asheville, NC, United States
Base: $25.77 - $30.54; bonus/equity: not specified...
911 telecommunications operations oversight
Quality control for calls
Technical guidance for staff
The purpose of this position is to perform administrative and supervisory duties in overseeing 911 telecommunications operations

Job Summary

  • The purpose of this position is to perform administrative and supervisory duties in overseeing 911 telecommunications operations.
  • The role supports the Operations Manager in implementing high-performance strategies to achieve departmental priorities, goals, and objectives.
  • Buncombe County Government realizes the importance of a diverse professional workforce and the need to foster a responsive and innovative organizational culture.

Matching Summary

The purpose of this position is to perform administrative and supervisory duties in overseeing 911 telecommunications operations.

Salary

Base: $25.77 - $30.54; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 911 telecommunications operations oversight
  • quality control for calls
  • technical guidance for staff

Nice-to-have

  • effective public communication skills
  • ability to prioritize emergency calls
  • knowledge of geographical layout

Key Requirements

  • High school diploma or GED
  • two years as Public Safety Telecommunicator Assistant Supervisor
  • APCO Telecommunicator Certification

Work Rights

Not specified

Tailored Resume

Cover Letter