Application Support Engineer - Associate

icapitalnetwork

Greenwich, United States
Base: $100,000 to $130,000; bonus/equity: equity f...
Hybrid (on-site monday-thursday, remote friday)
Sql for data analysis
Production issue root cause analysis
Cross-functional client liaison
iCapital is seeking an Application Support Engineer - Associate to join their Data Support team in Greenwich, focusing on production support and technical troubleshooting, particularly with SQL. The ideal candidate will have experience in financial services and strong analytical skills to collaborate with various teams in resolving customer issues. ###

Job Summary

  • Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.
  • Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.
  • iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.

Matching Summary

Match Score: 85

iCapital is seeking an Application Support Engineer - Associate to join their Data Support team in Greenwich, focusing on production support and technical troubleshooting, particularly with SQL. The ideal candidate will have experience in financial services and strong analytical skills to collaborate with various teams in resolving customer issues. ###

Salary

Base: $100,000 to $130,000; Bonus/Equity: Equity for all full-time employees and an annual performance bonus; Benefits: Comprehensive benefits package including employer matched retirement plan, subsidized healthcare, 100% employer paid dental, vision, telemedicine, virtual mental health counseling, parental leave, and unlimited PTO

Skills & Requirements

Must-have

  • SQL for data analysis
  • Production issue root cause analysis
  • Cross-functional client liaison
  • Data exception management
  • Develop exception management tools
  • Site administration

Nice-to-have

  • Private equity/hedge fund data experience
  • In-depth understanding of organizational data flow

Key Requirements

  • 3+ years business analyst or data application support experience
  • Bachelor's degree or higher in CS, business analytics, business admin, finance or related
  • Proven track record of root cause analysis
  • Strong analytical and problem-solving abilities

Work Rights

Not specified

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