Base: $100,000 to $130,000; bonus/equity: equity f...
Hybrid (on-site monday-thursday, remote friday)
Sql for data analysis
Production issue root cause analysis
Cross-functional client liaison
iCapital is seeking an Application Support Engineer - Associate to join their Data Support team in Greenwich, focusing on production support and technical troubleshooting, particularly with SQL. The ideal candidate will have experience in financial services and strong analytical skills to collaborate with various teams in resolving customer issues.
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Job Summary
Perform root cause analysis of production issues by utilizing SQL to analyze data and coordinate with the Production Support and Engineering teams to resolve issues.
Serve as the primary liaison to work cross-functionally with clients, fund administrators, and business groups to manage and rectify data exceptions.
iCapital offers a compensation package which includes salary, equity for all full-time employees, and an annual performance bonus.
Matching Summary
Match Score: 85
iCapital is seeking an Application Support Engineer - Associate to join their Data Support team in Greenwich, focusing on production support and technical troubleshooting, particularly with SQL. The ideal candidate will have experience in financial services and strong analytical skills to collaborate with various teams in resolving customer issues.
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Salary
Base: $100,000 to $130,000; Bonus/Equity: Equity for all full-time employees and an annual performance bonus; Benefits: Comprehensive benefits package including employer matched retirement plan, subsidized healthcare, 100% employer paid dental, vision, telemedicine, virtual mental health counseling, parental leave, and unlimited PTO
Skills & Requirements
Must-have
SQL for data analysis
Production issue root cause analysis
Cross-functional client liaison
Data exception management
Develop exception management tools
Site administration
Nice-to-have
Private equity/hedge fund data experience
In-depth understanding of organizational data flow
Key Requirements
3+ years business analyst or data application support experience
Bachelor's degree or higher in CS, business analytics, business admin, finance or related