Scuk Dealer Contact Centre & Funding Advisor (12 Month Ftc)

Santander Consumer Finance UK

Redhill, United Kingdom
Base: circa £27,000; bonus: annual bonus based on ...
Hybrid (3 days onsite)
Excellent telephone manner and communication skills
Strong computer literacy and numeracy skills
Ability to work under pressure and tight deadlines
Santander Consumer Finance UK is seeking a Dealer Contact Centre & Funding Advisor for a 12-month fixed-term contract based in Redhill, UK. The role involves handling inbound calls from motor dealers and processing finance applications while ensuring compliance with regulatory standards

Job Summary

  • This role involves answering professional telephone calls from motor dealers and brokers while processing finance applications within delegated authority.
  • The position offers a competitive salary of circa £27,000 along with 25 days of holiday plus bank holidays and an annual bonus based on performance.
  • Candidates must ensure all regulatory and compliance requirements are met while maintaining Consumer Duty principles and identifying vulnerable customers.

Matching Summary

Match Score: 75

Santander Consumer Finance UK is seeking a Dealer Contact Centre & Funding Advisor for a 12-month fixed-term contract based in Redhill, UK. The role involves handling inbound calls from motor dealers and processing finance applications while ensuring compliance with regulatory standards.

Salary

Base: Circa £27,000; Bonus: Annual bonus based on personal and company performance; Benefits: 25 days holiday plus bank holidays; £500 flexible benefit allowance; Generous pension contributions; Sharesave scheme; Gym passes

Skills & Requirements

Must-have

  • Excellent telephone manner and communication skills
  • Strong computer literacy and numeracy skills
  • Ability to work under pressure and tight deadlines
  • Adherence to Regulatory and Compliance requirements
  • Experience handling inbound queries and email responses

Nice-to-have

  • Call or contact centre experience
  • Strong influencing and negotiating skills
  • Proactive team player with initiative
  • Self-motivated and enthusiastic attitude
  • Decisive and inquisitive manner

Key Requirements

  • 3 days per week office attendance required
  • Full time onsite training for first 6 months
  • Availability for weekend shifts every 4 weeks

Work Rights

Not specified

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