Manager, Scale Solutions Account Management

Adobe

Base: $150,400 - $269,900 annually (varies by loca...
Not specified
5+ years leading customer-facing teams in saas
Strong understanding of adobe marketo ecosystem
Experience driving end-to-end initiatives in matrixed organizations
Adobe is seeking a Manager for their Scale Solutions Account Management team, focusing on driving customer value, retention, and growth in their Customer Experience Orchestration (CXO) business. The ideal candidate will possess extensive experience in leading customer-facing teams, particularly in a SaaS environment, and will be responsible for fostering a people-first culture while ensuring operational excellence

Job Summary

  • This role involves leading a high-impact team responsible for customer value realization, retention, and expansion within the Enterprise Americas organization.
  • The successful candidate will partner closely across Sales, Product, Support, and Services to drive adoption and unlock growth opportunities.
  • Adobe offers a comprehensive benefits program and a culture where all employees are empowered to make an impact through innovation.

Matching Summary

Match Score: 85

Adobe is seeking a Manager for their Scale Solutions Account Management team, focusing on driving customer value, retention, and growth in their Customer Experience Orchestration (CXO) business. The ideal candidate will possess extensive experience in leading customer-facing teams, particularly in a SaaS environment, and will be responsible for fostering a people-first culture while ensuring operational excellence.

Salary

Base: $150,400 - $269,900 annually (varies by location); Incentives: Short-term incentives via Annual Incentive Plan (AIP) or sales commission; Equity: Eligible for new hire equity award

Skills & Requirements

Must-have

  • 5+ years leading customer-facing teams in SaaS
  • Strong understanding of Adobe Marketo ecosystem
  • Experience driving end-to-end initiatives in matrixed organizations

Nice-to-have

  • People-first leadership style with passion for talent development
  • Ability to apply AI-powered capabilities to improve outcomes
  • Comfort operating in high volume and velocity business models

Key Requirements

  • 5+ years experience leading customer-facing teams
  • Proven success developing individuals and supporting career growth
  • Strong communication and critical-thinking skills

Work Rights

Not specified

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