Banamex Supervisor De Cobranza Moras Tempranas

Publix Serving (Civica)

Not specified (assumed to be hybrid based on company practices).
Strong communication skills
Experience in team management
Proficient in data handling and excel
The Banamex Supervisor De Cobranza Moras Tempranas position at Publix Serving (Civica) entails leading a small team in a call center environment, focusing on customer care and performance management. The role requires strong communication skills, leadership qualities, and experience in collections and team management

Job Summary

  • The Collections Team Lead oversees a small team of clerical employees to ensure quality service and workflow efficiency.
  • This role involves coaching a team of 35-45 representatives to enhance customer relationships and service delivery.
  • The position requires fostering a culture of accountability, integrity, and respect within the team.

Matching Summary

Match Score: 85

The Banamex Supervisor De Cobranza Moras Tempranas position at Publix Serving (Civica) entails leading a small team in a call center environment, focusing on customer care and performance management. The role requires strong communication skills, leadership qualities, and experience in collections and team management.

Skills & Requirements

Must-have

  • Strong communication skills
  • Experience in team management
  • Proficient in data handling and Excel

Nice-to-have

  • Ability to build strong teams
  • Skills in performance management
  • Commitment to customer care

Key Requirements

  • Bachelor's degree
  • Experience in telephonic collections
  • Availability to work Monday to Sunday

Work Rights

Not specified

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