Customer Banking Specialist - Mona Vale (12 Months Contract)

Commonwealth Bank

Mona Vale, Australia
Part-time onsite (18 hours per week)
Proven experience in customer service
Ability to articulate financial terms clearly
Experience in retail or hospitality environment
The Commonwealth Bank is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch, aimed at delivering exceptional customer service to personal and small business clients. The role requires availability for a part-time schedule of 18 hours per week, focusing on financial consultations and customer support

Job Summary

  • As the public face of CommBank, you will deliver a seamless banking experience to over 10 million customers.
  • You will have in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • The role involves completing Financial Health Checks to assess customer needs and identify changes while championing a risk-adverse culture.

Matching Summary

Match Score: 85

The Commonwealth Bank is seeking a Customer Banking Specialist for a 12-month contract at their Mona Vale branch, aimed at delivering exceptional customer service to personal and small business clients. The role requires availability for a part-time schedule of 18 hours per week, focusing on financial consultations and customer support.

Skills & Requirements

Must-have

  • Proven experience in customer service
  • Ability to articulate financial terms clearly
  • Experience in retail or hospitality environment

Nice-to-have

  • Genuine interest in building a career
  • Ability to work in busy commercial environment
  • Interest in improving financial wellbeing

Key Requirements

  • Proven experience delivering exceptional Customer Service
  • Excellent communication skills
  • Ability to ask the right questions and act with integrity

Work Rights

Not specified

Tailored Resume

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