Department Coordinator

DH Pace Company

Bloomington, IL, USA
On-site
Coordinate field employees
Customer satisfaction
Collecting job details
DH Pace Company, a family-owned leader in the door and security products industry, is seeking a Department Coordinator in Bloomington, IL. The role focuses on coordinating field employees, scheduling technicians, and ensuring customer satisfaction through effective administrative support

Job Summary

  • The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States.
  • This individual will ensure that our services will meet or exceed the customer’s satisfaction.
  • Our benefit offerings include Medical, dental, and vision options, Paid time off plan, Paid Holidays, Floating Holidays, Competitive compensation, 401k retirement plan, and Company paid life insurance, short-term disability, & long-term disability.

Matching Summary

Match Score: 85

DH Pace Company, a family-owned leader in the door and security products industry, is seeking a Department Coordinator in Bloomington, IL. The role focuses on coordinating field employees, scheduling technicians, and ensuring customer satisfaction through effective administrative support.

Skills & Requirements

Must-have

  • coordinate field employees
  • customer satisfaction
  • collecting job details
  • ensure technician schedules
  • manage department reports
  • assist with billing paperwork
  • create and maintain service tickets
  • provide service quotes
  • assist field techs
  • provide accurate work orders

Nice-to-have

  • experience dispatching or scheduling
  • professional manner

Key Requirements

  • Experience using Microsoft Office Suite
  • Excellent communication skills
  • Focused on customer service
  • Good time management skills
  • Organized
  • Ability to multi-task

Work Rights

Not specified

Tailored Resume

Cover Letter