Drive boutique sales targets and business performance
Manage stock levels and operational workflow excellence
Chanel is seeking a Head of Boutique for its Watches and Fine Jewelry division, responsible for upholding the brand's luxury image and client experience. The role requires strong leadership, client engagement skills, and a deep understanding of boutique operations within the luxury retail sector
Job Summary
The Head of Boutique serves as a key ambassador ensuring every aspect of the environment reflects the heritage and values of Chanel Watches and Fine Jewelry.
This role requires leading with empathy to coach team members on product expertise, client engagement, and selling skills while maintaining impeccable service standards.
The position involves partnering with cross-functional teams to drive business results, manage inventory, and elevate the High Jewelry business through strategic client events.
Matching Summary
Match Score: 85
Chanel is seeking a Head of Boutique for its Watches and Fine Jewelry division, responsible for upholding the brand's luxury image and client experience. The role requires strong leadership, client engagement skills, and a deep understanding of boutique operations within the luxury retail sector.
Skills & Requirements
Must-have
Lead retail team of at least five members
Drive boutique sales targets and business performance
Manage stock levels and operational workflow excellence
Nice-to-have
Deep understanding of high-value client lifestyles
Passion for craftsmanship and artistry in fine materials
Ability to foster a culture of continuous learning
Key Requirements
Experience leading a retail team of at least five members
Solid understanding of boutique operations including stock management
Professional gemology certifications (GG, DGA, or FGA) advantageous