Service Desk Analyst

The Apex Group

Pune, India
2-3 years it support experience
Good written and communication skills
Experience with windows desktop support
The Apex Group is one of the world’s largest fund administration providers, emphasizing client service and global reach

Job Summary

  • The Apex Group is one of the world’s largest fund administration providers, emphasizing client service and global reach.
  • The company values energy and passion, aiming to empower employees and support their career growth.
  • Apex Group encourages innovation and offers a dynamic work environment for its employees.

Matching Summary

The Apex Group is one of the world’s largest fund administration providers, emphasizing client service and global reach.

Skills & Requirements

Must-have

  • 2-3 years IT support experience
  • Good written and communication skills
  • Experience with Windows Desktop support

Nice-to-have

  • Good problem-solving abilities
  • Familiarity with ITIL Service Management
  • Experience in virtual desktop environment

Key Requirements

  • Recognised third level qualification in computer discipline
  • Industry certification in PC, Network and Server support
  • Experience with Ticket Tool, Fresh Service, Service Now

Work Rights

Not specified

Tailored Resume

Cover Letter