Overnight Care Center Representative - Remote

Mody Care Ltd

$16 - $17ph
Fully remote
Respond to alerts
Provide compassionate support
Monitor medical alerts
At VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments

Job Summary

  • At VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments.
  • As a Care Center Representative, you will answer incoming emergency and non-emergency calls, following protocols to determine priorities and dispatch responses accordingly.
  • Modivcare offers a comprehensive benefits package to include Medical, Dental, and Vision insurance, 401(k) Retirement Savings Plan with Company Match, and Paid Time Off.

Matching Summary

At VRI, our Care Center Representatives respond to alerts to provide comfort, support, and peace of mind to individuals and families across the country during critical moments.

Salary

$16 - $17/hr

Skills & Requirements

Must-have

  • Respond to alerts
  • Provide compassionate support
  • Monitor medical alerts
  • Communicate with empathy
  • Talk and type simultaneously

Nice-to-have

  • Service-oriented industry
  • Meaningful role
  • Real impact

Key Requirements

  • High School Diploma or GED
  • 0-1 year customer service experience
  • 35 WPM typing speed
  • Minimum internet speeds of 25Mbps download and 5Mbps upload

Work Rights

Must reside in specified states

Tailored Resume

Cover Letter