Branch Concierge - World Square

CommBank

Sydney, NSW, Australia
Proven track record of exceptional customer service
Excellent communication skills
Ability to manage customer expectations
As the public face of CommBank, you will be the first person customers speak with to assist them

Job Summary

  • As the public face of CommBank, you will be the first person customers speak with to assist them.
  • You will guide customers to appropriate channels and educate them on in-branch technology and digital banking options.
  • The role requires a proven track record of delivering exceptional customer service ideally in financial services, retail, or hospitality.

Matching Summary

As the public face of CommBank, you will be the first person customers speak with to assist them.

Skills & Requirements

Must-have

  • Proven track record of exceptional customer service
  • Excellent communication skills
  • Ability to manage customer expectations

Nice-to-have

  • Experience in financial services or retail
  • Genuine interest in financial wellbeing
  • Professional demeanour and approachable behaviour

Key Requirements

  • Part time availability for specific roster (Mon/Wed/Fri)
  • 19.5 hours per week commitment
  • Prior experience in customer facing roles

Work Rights

Not specified

Tailored Resume

Cover Letter