Patient Services Specialist- Atrium Health Concord Poplar Tent Ft

Atrium Health

Concord, North Carolina, US
Base: $19.80 - $29.70; bonus/equity: not specified...
Not specified
Patient registration and scheduling
Insurance verification and cash receipting
Customer service and patient experience
Atrium Health is seeking a Patient Services Specialist for its Concord Poplar Tent location. This full-time position requires strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment while managing patient-related administrative tasks

Job Summary

  • Exemplify caring and compassionate customer service to create an excellent patient experience.
  • Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Atrium Health is seeking a Patient Services Specialist for its Concord Poplar Tent location. This full-time position requires strong customer service skills, attention to detail, and the ability to work effectively in a fast-paced environment while managing patient-related administrative tasks.

Salary

Base: $19.80 - $29.70; Bonus/Equity: Not specified; Benefits: Health and welfare benefits, PTO, retirement plans, educational assistance

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and cash receipting
  • Customer service and patient experience
  • HIPAA and healthcare regulations
  • Emergency codes and responses

Nice-to-have

  • Interpersonal skills in sensitive situations
  • Critical thinking and decisive judgment
  • Teamwork and independent work
  • Patient utilization of front-end technology

Key Requirements

  • High School Diploma or GED
  • Computer experience
  • Customer relations experience
  • Medical Records Software experience preferred
  • Front desk practice experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter