Desktop Support Technician, Japan

Commonwealth Bank of Australia

Tokyo, Japan
Fully remote
Desktop support in trading environment
Troubleshooting windows and mac os
Support for trading platforms
We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch

Job Summary

  • We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch.
  • This role requires maintaining stability and functionality of trading systems, resolving technical issues, and ensuring optimal performance for traders.
  • The position involves collaboration with regional and head office IT teams and contributing to global IT projects and initiatives.

Matching Summary

We are seeking a skilled and dedicated Desktop Support Technician to provide technical support in a fast-paced trading environment in our Tokyo Branch.

Skills & Requirements

Must-have

  • Desktop support in trading environment
  • Troubleshooting Windows and Mac OS
  • Support for trading platforms
  • Incident response and escalation
  • User access and hardware management
  • Fluency in Japanese and English

Nice-to-have

  • Knowledge of BCP processes
  • Experience with virtualization technologies
  • Scripting with PowerShell
  • Collaboration with global IT teams
  • Strong communication skills

Key Requirements

  • 4+ years desktop support experience
  • Experience in trading or financial services
  • Diploma or certification in IT or related field
  • Fluency in Japanese and English
  • BCP knowledge highly preferred

Work Rights

Not specified

Tailored Resume

Cover Letter