Technology Support Specialist

University of Arkansas, Fayetteville

Fayetteville, Arkansas, US
Base: $43,923 - $46,000; bonus/equity: not specifi...
Fully remote
Help desk ticketing system
Hardware and software changes
Troubleshoot and resolve issues
The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users

Job Summary

  • The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.
  • This position also acts as a backup to the building support specialist for basic building duties and securing the building at the end of the business day.
  • As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance.

Matching Summary

The Technology Support Specialist is responsible for supporting and maintaining technology equipment and software and fulfilling support requests as submitted by end users.

Salary

Base: $43,923 - $46,000; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Help Desk ticketing system
  • hardware and software changes
  • troubleshoot and resolve issues
  • maintain technology systems
  • end user training

Nice-to-have

  • excellent interpersonal skills
  • collaborative in fast-paced environment
  • strong customer service skills

Key Requirements

  • Bachelor's degree in related field
  • At least one year of computer support experience
  • Five years of computer support experience

Work Rights

Proof of legal authority to work

Tailored Resume

Cover Letter