Issrrn000760 - Infra Tech Support Practitioner Copy 01

ANZ

Not specified (potentially hybrid or onsite)
Service desk management
Incident and outage resolution
Disaster recovery procedures
ANZ is seeking an Infra Tech Support Practitioner who will engage in Service Desk Management and support incident resolution within a collaborative team environment. The role emphasizes beginner skills in customer service, communication, and problem-solving, with a focus on maintaining production system operations and disaster recovery procedures

Job Summary

  • You will build knowledge and support the team while participating in problem solving discussions.
  • Ensure production systems are available and operating according to defined service level agreements.
  • Establish and maintain disaster recovery procedures to safeguard critical operations.

Matching Summary

Match Score: 75

ANZ is seeking an Infra Tech Support Practitioner who will engage in Service Desk Management and support incident resolution within a collaborative team environment. The role emphasizes beginner skills in customer service, communication, and problem-solving, with a focus on maintaining production system operations and disaster recovery procedures.

Skills & Requirements

Must-have

  • Service Desk Management
  • Incident and outage resolution
  • Disaster recovery procedures
  • Production systems availability
  • Data retention practices

Nice-to-have

  • Customer service skills
  • Communication skills
  • Problem solving skills
  • Time management skills
  • Attention to detail

Key Requirements

  • Bachelor's Degree in relevant field
  • Beginner proficiency in Service Desk Management

Work Rights

Not specified

Tailored Resume

Cover Letter