Ambulatory Patient Access Representative

Nationwide Children's Hospital

Westerville, OH, United States
Excellent customer service
Accurate demographic and insurance information
Screening for insurance eligibility
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Screens customer data to ensure patient is eligible for insurance indicated and that insurance pre-certification and physician referral requirements are met.
  • Establishes and maintains open communication with all departments that Patient Access interacts with and clinical staff in those areas.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Screening for insurance eligibility
  • Navigating current technology systems
  • Administrative skills
  • Open communication with departments

Nice-to-have

  • Assisting new employees
  • Multi-tasking in stressful environment

Key Requirements

  • High School Diploma or equivalent
  • One year of health care experience
  • CPR certification

Work Rights

Not specified

Tailored Resume

Cover Letter