Customer Banking Specialist - Epping

CommBank

Epping, Australia
Onsite (monday - friday 9:30 am - 4:00 pm)
Proven experience delivering exceptional customer service
Ability to articulate financial terms clearly
Availability for monday-friday roster 9.30am-4pm
CommBank is seeking a Customer Banking Specialist for its Epping branch, responsible for providing exceptional customer service and addressing various banking needs from home loans to digital banking. The role requires strong communication skills and a commitment to supporting the financial well-being of customers

Job Summary

  • The role involves having in-depth conversations with customers to support their overall banking needs including Home Loans and Business Banking.
  • Employees will complete Financial Health Checks to assess customer needs and provide options through education on digital banking technology.
  • The position requires championing risk-adverse culture while problem-solving effectively in a busy commercial retail environment.

Matching Summary

Match Score: 85

CommBank is seeking a Customer Banking Specialist for its Epping branch, responsible for providing exceptional customer service and addressing various banking needs from home loans to digital banking. The role requires strong communication skills and a commitment to supporting the financial well-being of customers.

Skills & Requirements

Must-have

  • Proven experience delivering exceptional Customer Service
  • Ability to articulate financial terms clearly
  • Availability for Monday-Friday roster 9.30am-4pm

Nice-to-have

  • Interest in building a career with CommBank
  • Genuine interest in improving financial wellbeing
  • Experience in Financial Services or Retail environment

Key Requirements

  • Proven experience in Customer Service ideally in Financial Services
  • Excellent communication skills
  • Ability to work predetermined roster hours

Work Rights

Not specified

Tailored Resume

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