Sales Support Rep Analyst

Adobe

Noida, Uttar Pradesh, India
Hybrid
Salesforce and dynamics 365 proficiency
Servicenow ticket management experience
Minimum 2 years in sales operations
Adobe is seeking a Sales Support Rep Analyst in Noida, India, to enhance global sales operations through CRM optimization and process automation. This hybrid role emphasizes collaboration and problem-solving skills, supporting the sales team in managing and resolving operational challenges

Job Summary

  • This role offers a distinctive opportunity to drive operational excellence, automation, and CRM optimization within Adobe's global sales execution team.
  • Candidates will manage support tickets through ServiceNow and ensure strict adherence to SLAs while collaborating with Product Owners on recurring issue analysis.
  • The position is based in Noida, India, offering a hybrid environment that balances office collaboration with remote flexibility including rotational night shifts.

Matching Summary

Match Score: 85

Adobe is seeking a Sales Support Rep Analyst in Noida, India, to enhance global sales operations through CRM optimization and process automation. This hybrid role emphasizes collaboration and problem-solving skills, supporting the sales team in managing and resolving operational challenges.

Skills & Requirements

Must-have

  • Salesforce and Dynamics 365 proficiency
  • ServiceNow ticket management experience
  • Minimum 2 years in Sales Operations
  • Bachelor's degree in Computer Science
  • Hybrid work with rotational night shifts

Nice-to-have

  • Familiarity with Clari or Gainsight ecosystems
  • Knowledge of ETL tools and Power BI reporting
  • Proactive ownership attitude for continuous improvement
  • Experience with Gen AI transformation initiatives

Key Requirements

  • Bachelor's degree from Tier 1 Institutes preferred
  • Minimum 2 years in Sales Operations or CRM Operations
  • Flexibility for rotational shift schedules including nights

Work Rights

Not specified

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