Part-time (18.5 hours per week, predetermined roster)
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
CommBank is seeking a part-time Customer Banking Specialist for its Sylvania branch, focusing on delivering exceptional customer service to personal and small business banking clients. The role entails engaging with customers, providing tailored financial solutions, and promoting digital banking options within a structured work schedule
Job Summary
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers.
As the Customer Banking Specialist in our Sylvania Branch, you’ll have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice.
We’re determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples and you’ll be part of a community that’ll support you professionally and personally, every step of the way.
Matching Summary
Match Score: 85
CommBank is seeking a part-time Customer Banking Specialist for its Sylvania branch, focusing on delivering exceptional customer service to personal and small business banking clients. The role entails engaging with customers, providing tailored financial solutions, and promoting digital banking options within a structured work schedule.
Skills & Requirements
Must-have
Exceptional customer service delivery
In-depth customer conversations
Process credit product applications
Demonstrate in-branch technology
Provide effective solutions
Risk-adverse culture champion
Nice-to-have
Financial wellbeing focus
Building a career with CommBank
Holistic customer solutions
Positive impact on customers' lives
Key Requirements
Proven customer service experience
Financial Services, Retail or Hospitality experience