Lead Patient Service Specialist - Primary Care

Providence

Hawthorne, CA, United States
Base: $24.82 - $37.98; bonus/equity: not specified...
Operational support to front-office team
Issue resolution and training
Shift coordination
The Lead PSS provides leadership and operational support to the front-office team, performing all core functions while serving as an informal coach and resource to peers

Job Summary

  • The Lead PSS provides leadership and operational support to the front-office team, performing all core functions while serving as an informal coach and resource to peers.
  • Providence caregivers are not simply valued – they’re invaluable, thriving in a culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect.
  • Providence offers best-in-class benefits uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.

Matching Summary

The Lead PSS provides leadership and operational support to the front-office team, performing all core functions while serving as an informal coach and resource to peers.

Salary

Base: $24.82 - $37.98; Bonus/Equity: Not specified; Benefits: Comprehensive benefits package including 401(k) with match, health, dental, vision, life, disability, paid parental leave, vacations, holidays, well-being resources

Skills & Requirements

Must-have

  • Operational support to front-office team
  • Issue resolution and training
  • Shift coordination
  • Patient care standards

Nice-to-have

  • Informal coaching to peers
  • Championing key initiatives
  • Whole-person care culture

Key Requirements

  • 4 years related experience in medical office or healthcare
  • 3 years experience as a Providence employee in related position

Work Rights

Not specified

Tailored Resume

Cover Letter