Inbound Call Center Executive (6 months contract)

PERSOL SINGAPORE PTE. LTD.

Singapore, SG
Not specified
Strong verbal communication skills in english
Ability to multitask in fast-paced environment
Basic computer literacy and crm system usage
PERSOL SINGAPORE PTE. LTD. is seeking an Inbound Call Center Executive for a 6-month contract position in Singapore. The role involves managing customer inquiries, resolving issues, and ensuring a positive customer experience, with a focus on strong communication and problem-solving skills

Job Summary

  • The role involves handling incoming customer calls promptly while providing accurate information and resolving enquiries.
  • Candidates must be able to escalate complex issues to relevant departments and record all interactions accurately in the system.
  • The position requires adherence to confidentiality standards and the ability to maintain high levels of customer satisfaction.

Matching Summary

Match Score: 75

PERSOL SINGAPORE PTE. LTD. is seeking an Inbound Call Center Executive for a 6-month contract position in Singapore. The role involves managing customer inquiries, resolving issues, and ensuring a positive customer experience, with a focus on strong communication and problem-solving skills.

Skills & Requirements

Must-have

  • Strong verbal communication skills in English
  • Ability to multitask in fast-paced environment
  • Basic computer literacy and CRM system usage
  • Willingness to work shifts and weekends

Nice-to-have

  • Prior call center or customer service experience
  • Additional language proficiency beyond English
  • Patience when handling challenging conversations
  • Positive and professional attitude

Key Requirements

  • Minimum GCE A level / Diploma qualification
  • Singaporean citizenship required
  • No prior experience mandatory as training is provided

Work Rights

Must be a Singapore Citizen

Tailored Resume

Cover Letter