This role involves taking full ownership of a portfolio of business-critical applications to ensure stability, performance, and continuous evolution
Job Summary
This role involves taking full ownership of a portfolio of business-critical applications to ensure stability, performance, and continuous evolution.
The successful candidate will act as a bridge between business and IT, translating complex topics into clear, actionable plans while leading transformation initiatives.
SGS offers a flexible hybrid work model, access to continuous learning opportunities, and the chance to collaborate in a multinational environment.
Matching Summary
This role involves taking full ownership of a portfolio of business-critical applications to ensure stability, performance, and continuous evolution.
Skills & Requirements
Must-have
IT Service Delivery experience
Application Management expertise
ITIL service delivery best practices
Complex IT project management
Distributed team leadership
Nice-to-have
ServiceNow or Azure DevOps experience
ITIL4 certification
Data-driven process improvement mindset
Key Requirements
Proven experience in IT Service Delivery and Application Management
Strong understanding of ITIL and service delivery best practices
Experience managing complex IT projects and distributed teams