Flyzipline is seeking an IT Support Engineer to join their team in Kigali, Rwanda, supporting their mission of delivering essential goods globally through drone technology. The role emphasizes technical support and customer service, with a primary focus on troubleshooting and streamlining IT processes across multiple distribution centers
Job Summary
Zipline is the world's largest drone delivery service on a mission to ensure access to essential goods anytime, anywhere.
The role requires supporting teams across multiple distribution centers with at least 75% of time spent onsite.
Candidates must troubleshoot hardware, manage network performance, and implement IT policies to drive life-saving deliveries efficiently.
Matching Summary
Match Score: 85
Flyzipline is seeking an IT Support Engineer to join their team in Kigali, Rwanda, supporting their mission of delivering essential goods globally through drone technology. The role emphasizes technical support and customer service, with a primary focus on troubleshooting and streamlining IT processes across multiple distribution centers.
Skills & Requirements
Must-have
Troubleshoot computer hardware and software
Manage network performance and security
Experience with MDM tools like Jamf or Intune
Knowledge of Identity Management systems
Support Audio Visual equipment for meetings
Nice-to-have
Translate technical concepts for non-technical users