Customer Success Specialist, Korean Speaking

West

Singapore, SG, SG
**
Korean speaking is mandatory
High level of data quality
Erp related aspects management
** West is seeking a Korean-speaking Customer Success Specialist in Singapore who will focus on enhancing customer experience through efficient process management and data integrity. The role requires attention to detail, strong communication skills, and experience with ERP systems like SAP. **

Job Summary

  • At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century.
  • The CS Operations Specialist is a process focused role, who works to increase the efficiency of the processes and workflows residing in the customer success organization.
  • Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

Matching Summary

Match Score: 75

** West is seeking a Korean-speaking Customer Success Specialist in Singapore who will focus on enhancing customer experience through efficient process management and data integrity. The role requires attention to detail, strong communication skills, and experience with ERP systems like SAP. **

Skills & Requirements

Must-have

  • Korean speaking is mandatory
  • High level of data quality
  • ERP related aspects management
  • Customer document management
  • Order management end to end
  • Export and Import handling

Nice-to-have

  • Fostering high performance culture
  • Strong people skills
  • Strong learning capacity
  • Continuous improvement mindset

Key Requirements

  • Prefer 2-3 years’ experience
  • Experience in client services
  • Knowledge or experience with ERP tools like SAP
  • Working knowledge of MS Office
  • Highly proficient in written and spoken English

Work Rights

Not specified

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