Casino Services Representative I (part Time; Varied)

Harrah's Cherokee Casino Resort

Cherokee, NC, United States
Customer service skills
Caesars rewards program knowledge
Ability to operate kiosk technology
Ensure that the Caesars Rewards Center operates in a friendly, efficient, and productive manner as players access program benefits and participate in play-based floor promotions and programs

Job Summary

  • Ensure that the Caesars Rewards Center operates in a friendly, efficient, and productive manner as players access program benefits and participate in play-based floor promotions and programs.
  • Assist in the execution of casino promotions and special events in various locations while providing outstanding guest service and maintaining accurate control over promotional amenities.
  • Endorse the business objectives, ethics, and values of Caesars Entertainment in accordance with the Code of Commitment and Mission, Vision, and Values.

Matching Summary

Ensure that the Caesars Rewards Center operates in a friendly, efficient, and productive manner as players access program benefits and participate in play-based floor promotions and programs.

Skills & Requirements

Must-have

  • Customer service skills
  • Caesars Rewards program knowledge
  • Ability to operate kiosk technology
  • Flexible work schedule
  • Cash handling duties
  • Team collaboration
  • Ability to work in fast-paced environment

Nice-to-have

  • Strong interpersonal skills
  • Public communication skills
  • Adaptability to changing technology
  • Positive and upbeat attitude
  • Problem resolution skills
  • Detail-oriented
  • Time management skills

Key Requirements

  • High school diploma or GED
  • Six months guest service experience preferred
  • Proficiency in Microsoft Office
  • Ability to lift and carry up to 40 pounds
  • Must be able to stand for entire shift
  • English language proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter