Solution Engineer, Amazon Connect

NeuraFlash, Part of Accenture

Remote, US
Remote
2-3 years crm solutions selling experience
Amazon connect expertise required
Customer facing pre-sales role experience
NeuraFlash, part of Accenture, is seeking a Solution Engineer specializing in Amazon Connect to support pre-sales processes and product demonstrations. The role involves collaborating with technical teams and enhancing customer experiences through AI-driven solutions

Job Summary

  • This role involves leading discovery sessions and creating compelling technical demonstrations for Amazon Connect and Salesforce products.
  • The company is a premier partner for Salesforce Agentforce and focuses on redefining business through AI and groundbreaking technologies.
  • Candidates will collaborate with delivery teams to create accurate proposals and manage the pre-sales process for large-scale transformation projects.

Matching Summary

Match Score: 85

NeuraFlash, part of Accenture, is seeking a Solution Engineer specializing in Amazon Connect to support pre-sales processes and product demonstrations. The role involves collaborating with technical teams and enhancing customer experiences through AI-driven solutions.

Skills & Requirements

Must-have

  • 2-3 years CRM solutions selling experience
  • Amazon Connect expertise required
  • Customer facing pre-sales role experience
  • B.S. in Computer Science or Engineering degree

Nice-to-have

  • Consulting role background preferred
  • Contact center telephony knowledge
  • Salesforce Service Cloud architecture understanding
  • Strong interest in generative AI technologies
  • Excellent communication and attention to detail

Key Requirements

  • 2-3 years selling CRM solutions/services
  • 2-3 years customer facing pre-sales experience
  • Bachelor's degree in Computer Science, Mathematics, or Engineering

Work Rights

Not specified

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