It Technical Support - Korean Speaker

DXC Technology UK

Petaling Jaya, Malaysia
Fully remote
Hardware and software troubleshooting
Technical issue resolution
Customer relations
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems

Job Summary

  • Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
  • Respond to service, product, technical, and customer-relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options.
  • DXC is an employer of choice with strong values, and fosters a culture of inclusion, belonging and corporate citizenship.

Matching Summary

Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.

Skills & Requirements

Must-have

  • hardware and software troubleshooting
  • technical issue resolution
  • customer relations
  • remote support experience
  • Korean language proficiency

Nice-to-have

  • strong values and inclusion
  • proactive problem prevention
  • team collaboration
  • corporate citizenship

Key Requirements

  • 3-5 years' experience
  • Diploma or bachelor’s degree
  • Relevant industry qualification

Work Rights

Not specified

Tailored Resume

Cover Letter