Dispute Claims Specialist

457

Adelaide, South Australia, Australia
Not specified; generous discounts from over 350 re...
Fully remote
Strong empathetic customer service focus
Excellent written and verbal communication skills
Exceptional organisational and time management skills
The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience

Job Summary

  • The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.
  • Responsibilities include developing strong customer relationships and undertaking ongoing reviews of entitlements, payments, and medical expenses.
  • The company offers a flexible work environment with options to work from home once fully trained.

Matching Summary

The role involves supporting injured workers throughout the dispute resolution process with an empathetic customer experience.

Salary

Not specified; Generous discounts from over 350 retailers; Up to 16 weeks paid parental leave plus super

Skills & Requirements

Must-have

  • Strong empathetic customer service focus
  • Excellent written and verbal communication skills
  • Exceptional organisational and time management skills
  • Sound analytical and problem-solving abilities

Nice-to-have

  • Background in customer service or mediation
  • Personal injury industry experience
  • Focus on accuracy and efficiency
  • Proactive approach to challenges

Key Requirements

  • Background in customer service, mediation, or personal industry advantageous
  • Ability to prioritize effectively for optimal workflow

Work Rights

Not specified

Tailored Resume

Cover Letter