Operations Engineer

JLL

Tokyo, Japan
Fully remote
Bachelor's degree in computer science or related field
Hands-on experience in data centre operations
Knowledge of cabling standards and cable management
JLL is seeking an Operations Engineer to provide support for the APAC CSIM team, focusing on the daily operations of communications rooms, IT equipment management, and collaboration with IT and facilities teams. The ideal candidate will have a strong technical background in server room operations, excellent problem-solving skills, and the ability to manage vendor relationships effectively

Job Summary

  • The Operations Engineer provides local and regional support for the APAC CSIM team to shape the future of real estate technology.
  • Responsibilities include overseeing daily comms room operations, managing infrastructure capacity, and ensuring physical security and environmental conditions.
  • Candidates must collaborate with IT and facilities teams to optimize resource allocation while maintaining compliance with client policies and industry standards.

Matching Summary

Match Score: 85

JLL is seeking an Operations Engineer to provide support for the APAC CSIM team, focusing on the daily operations of communications rooms, IT equipment management, and collaboration with IT and facilities teams. The ideal candidate will have a strong technical background in server room operations, excellent problem-solving skills, and the ability to manage vendor relationships effectively.

Skills & Requirements

Must-have

  • Bachelor's degree in Computer Science or related field
  • Hands-on experience in data centre operations
  • Knowledge of cabling standards and cable management
  • Proficiency with Fluke Networks or VIAVI cable testers
  • Experience managing comms room capacity and resources
  • Ability to perform rack and stack installations

Nice-to-have

  • Cantonese and Mandarin language skills
  • Microsoft / Linux / UNIX administration experience
  • Strong interpersonal communication skills
  • Proactive approach to customer service
  • Ability to work in a remote matrix team
  • Capacity to deal with ambiguity effectively

Key Requirements

  • Bachelor's degree in Computer Science, IT, or Engineering
  • CCNA, CDCP/S/E, CDCMP/TP, CompTIA A+, or MCSE certification (Desirable)
  • English and local language proficiency required
  • On-site presence in Tokyo, Japan required

Work Rights

Not specified

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