Onboarding Coach

Cloudbeds

Indonesia
On-site
3 years hospitality experience
Front desk or revenue manager background
Fluency in english required
The role involves training clients on the Cloudbeds platform to ensure they understand and can confidently use the system

Job Summary

  • The role involves training clients on the Cloudbeds platform to ensure they understand and can confidently use the system.
  • Candidates must have over 3 years of 5-star hospitality experience in key roles such as Front Desk or Revenue Manager.
  • The company offers a remote-first culture with benefits including monthly wellness Fridays and full paid parental leave.

Matching Summary

The role involves training clients on the Cloudbeds platform to ensure they understand and can confidently use the system.

Skills & Requirements

Must-have

  • 3 years hospitality experience
  • Front Desk or Revenue Manager background
  • Fluency in English required
  • Video phone and email communication
  • Salesforce CRM usage

Nice-to-have

  • Spanish language knowledge
  • Project Management certification
  • SaaS industry customer-facing experience
  • Empathy and customer-focused approach

Key Requirements

  • 3 years hospitality experience
  • English fluency
  • Spanish knowledge (preferred)
  • Salesforce proficiency
  • Remote work capability

Work Rights

Not specified

Tailored Resume

Cover Letter