Customer Service Medewerker

KONE Macedonia

Den Haag, Netherlands
Hybrid
Professional customer service
Handle customer calls
Dispatch service technicians
As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction

Job Summary

  • As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction.
  • Key responsibilities include friendly and professional handling of malfunction and lockout notifications, dispatching technicians, and meticulously documenting data.
  • KONE offers a market-conform salary, generous leave, hybrid working options, professional development opportunities, and a collaborative international work environment.

Matching Summary

As a Customer Service Medewerker, you are the voice of KONE, providing professional, high-level service during every customer interaction.

Skills & Requirements

Must-have

  • Professional customer service
  • Handle customer calls
  • Dispatch service technicians
  • Document system data

Nice-to-have

  • Collaborative team environment
  • Innovative working culture
  • Ethical business practices

Key Requirements

  • MBO-4 work and thinking level
  • Good Dutch and English language skills
  • Stress-resistant
  • Proactive attitude
  • Ability to interpret documents
  • Residing in the Randstad area

Work Rights

Not specified

Tailored Resume

Cover Letter