Customer Success Manager - Adaptive Planning

Shandong Mengsixiang Food Co

San Francisco, CA, USA
Base: $107,000 - $160,400; bonus/equity: not speci...
Fully remote
3+ years experience as a csm
2+ years experience with change management
Proven account management experience
The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions

Job Summary

  • The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.
  • You will help identify new growth opportunities and support customers through regular checkpoints.
  • Workday offers a culture rooted in integrity, empathy, and shared enthusiasm.

Matching Summary

The Customer Success Manager plays a critical role in ensuring customers achieve value from Workday's solutions.

Salary

Base: $107,000 - $160,400; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 3+ years experience as a CSM
  • 2+ years experience with change management
  • Proven account management experience

Nice-to-have

  • Curious minds and courageous collaborators
  • Ability to build strong relationships
  • Executive presence and high-level communication

Key Requirements

  • Bachelor's degree or equivalent work experience
  • Experience using a CRM like Salesforce
  • Ability to manage renewals end-to-end

Work Rights

Not specified

Tailored Resume

Cover Letter