Associates Sales And Customer Service - Bilingual

Intact Insurance

North York, Canada
Base: $47,100 - $57,500 annual; bonus: up to 100% ...
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Bilingual english and french required
One year customer service experience
Pass provincial insurance licensing exam
** Intact Insurance is seeking Bilingual Associates for Sales and Customer Service roles in North York, Canada. The position focuses on providing exceptional customer service in an inbound call center setting, with a strong emphasis on communication and interpersonal skills. This hybrid role offers comprehensive training, attractive benefits, and opportunities for career advancement. **

Job Summary

  • The role involves acting as a trusted advisor in an inbound call center to help Canadians protect their valuable assets through personal insurance products.
  • Employees receive comprehensive mentoring and training with opportunities for promotion after just six months of successful performance.
  • The company offers a hybrid work model post-training, along with a defined benefit pension plan providing guaranteed income for life.

Matching Summary

Match Score: 75

** Intact Insurance is seeking Bilingual Associates for Sales and Customer Service roles in North York, Canada. The position focuses on providing exceptional customer service in an inbound call center setting, with a strong emphasis on communication and interpersonal skills. This hybrid role offers comprehensive training, attractive benefits, and opportunities for career advancement. **

Salary

Base: $47,100 - $57,500 annual; Bonus: Up to 100% of 5% target based on performance; Benefits: Hybrid model, up to 5 extra days off, telemedicine, wellness account, share plan, defined benefit pension

Skills & Requirements

Must-have

  • Bilingual English and French required
  • One year customer service experience
  • Pass provincial insurance licensing exam
  • Work Saturdays for first year
  • Handle inbound call center inquiries

Nice-to-have

  • Previous call center experience preferred
  • Experience in sales and customer loyalty
  • Ability to simplify complex information
  • Tech-savvy with system navigation skills
  • Multi-tasking under pressure

Key Requirements

  • Minimum one year customer service experience
  • Must be eligible to work in Canada
  • Must pass provincial insurance licensing exam
  • Fluency in both English and French required

Work Rights

Must be eligible to work in Canada

Tailored Resume

Cover Letter