Estimated annual earnings $64,500 to 161,800; vari...
**
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates for repairs
**
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate communication between customers and technicians, manage repair orders, and ensure customer satisfaction. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a commitment to exemplary customer service.
**
Job Summary
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
We offer best in class industry benefits: Competitive pay, Medical, Dental and Vision Plans, Paid Holidays & PTO, Short and Long-Term Disability, Paid Life Insurance, 401(k) Retirement Plan, Employee Stock Purchase Plan, Lithia Learning Center, Vehicle Purchase Discounts, Wellness Programs.
Matching Summary
Match Score: 75
**
Lexus of Sacramento is seeking an Experienced Service Advisor to facilitate communication between customers and technicians, manage repair orders, and ensure customer satisfaction. The ideal candidate should have prior experience in a similar role, a basic understanding of automotive mechanics, and a commitment to exemplary customer service.
**
Salary
Estimated annual earnings $64,500 to 161,800; Variable Pay Plan; Commission plus bonuses
Skills & Requirements
Must-have
Initiating automotive services and repairs
Ascertaining vehicle performance problems
Developing estimates for repairs
Writing repair orders
Maintaining customer records
Communicating needs between customer and technician
Nice-to-have
Earning customers for life
Team player focused on exemplary customer service
Key Requirements
Previous Service Advisor experience, preferred
Prior experience as an automotive technician a plus
Basic mechanical understanding of an automobile
High School graduate or equivalent, 18 years or older required